Support

Contact

For general support and technical questions:
support@rifid.co

For legal, privacy, or account deletion requests:
legal@rifid.co

Response Times

Support requests are reviewed within 24–48 hours. Legal and privacy requests are reviewed within 5 business days.

What To Include

When contacting support, include a clear description of the issue, the device and operating system you are using, and any relevant error messages. This allows us to respond accurately without needing follow-up questions.

Security Issues

If you have identified a security vulnerability, contact legal@rifid.co directly. Do not disclose the vulnerability publicly before we have had the opportunity to assess and address it. For broader security information, visit rifid.co/security.

Vorynth Is In Development

Vorynth is not yet publicly available. If you have received early access or are part of a review process, contact support with your access details for any related questions.